Tim Hortons

Reviews about Tim Hortons

• 4 / 5

  By Roy Ens
  Go here on a regular basis when working in the area. Always friendly service.
  April 13, 2017
• 3 / 5

  By Jeff Gagnon
  I do not like the split lane drive through. It slows things down because of how poorly people drive. Not only that but the lineup is not visible when passing by... so you cannot tell that it's a 20 minute wait in drive through until you start to pull into the lot (When traveling northbound that is) Most of my stops here have involved a 10-15 minute detour. This is not good when you'd think a drive through should only take 5 minutes max.
  March 04, 2017
• 1 / 5

  By Cassie Robinson
  I have been a regular customer to this Timmy's for almost 10 years. My coffee is made right maybe 2 in 10 times. Up until about 2 years ago the customer service was fantastic. Rose always greeted me with a smile. Now, the staff doesn't listen when you're giving your order, is argumentative about what you ordered, I ordered a chicken salad sandwich on a croissant, and when I received it, there was no more then 4 pieces of chicken, no sauce or cheese (lie I had ordered), so I had to go into the store to have them fix it. When I went in, I was greeted by a rude employee that told me there was only a few pieces of chicken because they ran out,and that it "wasn't a big deal,but we don't have any croissants left and you'll have to wait." I was heading out on a 10 hour drive with my 3 children in the car.
  
  I normally would not be so upset, but we have been regular customers to this store for almost 10 years, buying at least 3 large coffee a day. My family has spent 10s of thousands of dollars at this specific location, and we are treated like garbage by most of the staff. Not to mention, your debit machine stops working on a regular basis, in turn, I wait in a huge lineup to be told at the window that I can't even have my coffee because I don't have cash, even tho I've just wasted 20 mins waiting in line.
  
  This Tim Hortons needs to pull up their socks and teach their employees what customer service is.
  
  Having a conversation at the window in front of your customer about the crazy party last night isn't a great way to leave a positive impression.
  
  Please fix this.
  January 17, 2017
• 4 / 5

  By Mai Huong
  Love their coffee, dark roast and double double. Fast way to have a light meal, four cheese bagel was good. Nice staff.
  January 01, 2017
• 5 / 5

  By moira kingston
  Fast service and tried their yummy new churro..
  December 13, 2016